The DidYouGo Solution for Home Care

DidYouGo Service Confirmation data is the first step in ensuring nothing is paid without proof. Families gain confidence knowing every visit is verified in real time, while providers meet compliance and build trust effortlessly. Support at Home Ready with 100% compliance.

Support That Starts at the Doorstep

Home care providers are under pressure like never before—reforms, thin margins, rising compliance demands, and the daily challenge of proving services were delivered. DidYouGo is built for you. We remove the admin burden and help you get 100% compliant, while improving care transparency and trust. DidYouGo guarantees compliance by design—real-time proof, geo-tagged check-ins, and audit-ready logs.

DidYouGo makes you fully compliant with Service Confirmation standards. Maximise productivity and lift your quality of care.

  • Designed to meet the growing demands of care compliance, DidYouGo acts as a powerful payment compliance engine driven by QR code, seamlessly linking rostered shifts to verified service delivery -something traditional systems simply can’t do.
  • Carers just scan a QR code to check in - no apps, no logins, no training required. Providers get instant visibility, live audit trails, and peace of mind. Families stay in the loop with SMS alerts the moment care begins.
  • It’s fast to roll out, easy to use, and built to remove admin headaches while boosting compliance, clarity, and trust.
Support worker scanning a DidYouGo QR code near the fuse box at a client's home.

Care delivered. Care verified. Care paid. DidYouGo is the only real-time QR-powered solution built for home care compliance - ensure nothing gets paid without real proof of service.

Why Home Care Providers Choose DidYouGo

1

Verified Service Care Delivery

No more chasing timesheets or relying on paper logs. DidYouGo links every visit to real-time, QR-verified check-ins, creating an accurate, auditable record that matches your rostering system.
REAL BENEFIT:
Turn verified service into revenue with faster reconciliations and fewer disputes.
2

Cut Admin, Focus on Care

Manual service confirmations and staff follow-ups eat into valuable care time. Our automated platform captures everything - so your team can get back to what matters most: delivering support at home.
REAL BENEFIT:
Free up staff from paperwork and reduce back-office costs.
3

Stay Compliant Without the Stress

DidYouGo aligns with Aged Care, NDIS, and Support at Home regulations, giving you a digital audit trail that satisfies government oversight - and protects you from funding risk.
REAL BENEFIT:
Be audit-ready, always—without extra admin effort.
4

Easy to Use for Everyone

Many carers use shared phones or aren't tech-savvy. That’s why DidYouGo works with any phone - no app, no login, no training. Just scan and go.
REAL BENEFIT:
Be audit-ready, always—without extra admin effort.
5

Keep Families in the Loop

With optional SMS alerts, families can know the moment a carer arrives—building trust, increasing satisfaction, and strengthening your care reputation.
REAL BENEFIT:
Improve client experience and word-of-mouth referrals.
6

Flexible for Every Provider Size

Whether you support 10 clients or 10,000, DidYouGo adapts to your needs.
REAL BENEFIT:
Real-time verified care. Audit-ready records, and automation to every tier of home care delivery.
An illustration showing carers assisting an older man with gardening, and other tasks at his home. The lawn looks like a huge QR code, and there's a map pin hovering above the property.

How We Fit Your Workflow.
One Platform. Every Size. Full Compliance.

DidYouGo integrates seamlessly with your existing systems - or works powerfully on its own. Whether you're supporting 100 clients, 1,000 or 10,000, our platform scales effortlessly to fit your needs. From a humble QR code to live admin dashboards, we make care confirmation simple, secure, and scalable.

Small
Providers

100+ Clients
Get compliant fast - without complexity
  • Plug-and-play setup, no IT team needed
  • Use QR codes to verify visits and meet Support at Home compliance standards
  • Simple check-in/out for any carer—no app, no passwords
  • Real-time service records and instant SMS alerts for families
  • Affordable, scalable pricing to support growth
Perfect for sole traders, small teams, and new Support-at-Home entrants.

Medium
Providers

500+ Clients
Streamline operations and unlock revenue accuracy
  • Bulk QR code management for multiple sites and staff
  • Seamless link between rostering, service delivery, and payments
  • Reduce admin time with automated audit logs and live dashboards
  • Improve service visibility and client satisfaction
  • Optional branding on QR codes to promote your business
Ideal for community care organisations, growing NDIS providers, and multi-site teams.

Large
Providers

1,500+ Clients
Enterprise-ready compliance, reporting, and control
  • Full integration with rostering or care management systems
  • Enterprise dashboards with advanced oversight and workforce reporting
  • Dedicated customer success manager and support for staged rollout
  • Fast-track invoice reconciliation with verified digital records
  • Enhances governance, reduces risk, and supports board-level reporting
Designed for Enterprise scale National providers requiring real-time data integration & insights
Customer Story

How mecwacare Rapidly Deployed DidYouGo

A woman in her seventies, smiling, sitting on a sofa at home with her dog

Challenge

Support at Home compliance is critical for mecwacare to maintain focus on high-quality care. How could they rapidly solve their Service Confirmation gap?

Solution

Starting small gave mecwacare the confidence to integrate and scale-up their new Service Confirmation process.

Results

Immediate 40% uptake from suppliers engaged in the roll-out of the new process, with weekly increases in adoption.

Learn More