The DidYouGo Solution for NDIS - Disability Care
DidYouGo helps disability service organisations verify and track every support in real time, ensuring NDIS participants only receive and are billed for care delivered. It reduces admin, builds trust, and keeps providers compliant — all without extra tech complexity. Plan Managers and Support Coordinators need this confidence in a system facing fraud and bad-actors.
Supporting Choice, Control & Compliance in Disability Support
Disability care providers work in highly individualised environments, delivering services across multiple homes, support coordinators, and third-party workers. With growing compliance requirements, margin pressures, and the responsibility to verify every minute of support, providers need simple, trustworthy tools to prove delivery and stay audit-ready.
DidYouGo helps disability service organisations track support delivery in real time, reduce admin, and uphold participant trust - without extra tech complexity.
DidYouGo: Built for the NDIS, Powered by Proof
DidYouGo is Australia’s first QR-based platform designed specifically for NDIS providers—making real-time support verification simple, secure, and scalable.
In a system built on choice and control, compliance demands are rising. DidYouGo acts as a payment assurance engine, driven by QR code check-ins that directly link scheduled supports to verified delivery—something traditional invoicing and logbooks can’t do.
Support workers simply scan a QR code at the participant’s home to check in—no apps, simple login, and no tech training required. Providers get instant oversight, live audit logs, and compliance-ready records. Families and guardians can receive optional SMS alerts when supports begin, offering peace of mind and greater transparency.
DidYouGo is fast to deploy, easy for any support team to use, and designed to reduce admin load while improving compliance, trust, and participant safety.
Only services that are actually delivered get paid.
DidYouGo closes the loop between scheduled support and verified outcomes—meeting NDIS requirements without complexity.
How We Fit Your Workflow.
One Platform Built for Disability Sector Complexity
Whether you're delivering support in SIL houses, private homes, or community settings, DidYouGo is designed to adapt to the realities of disability care. Our platform handles:
- Multiple client locations and QR code check-ins
- Third-party, casual, or brokered staff
- Flexible service types like personal care, transport, community access, and therapy
- Integration with your rostering or management systems—or operates seamlessly on its own
No matter your size or structure, DidYouGo keeps you compliant, connected, and in control—with one simple solution that works everywhere support is delivered.
Small
Providers
- Plug-and-play setup, no IT team needed
- Use QR codes to verify visits and meet NDIS compliance standards
- Simple check-in/out for any carer—no app, no passwords
- Real-time service records and instant SMS alerts for families
- Affordable, scalable pricing to support growth
Medium
Providers
- Bulk QR code management for multiple sites and staff
- Seamless link between rostering, service delivery, and payments
- Reduce admin time with automated audit logs and live dashboards
- Improve service visibility and client satisfaction
- Optional branding on QR codes to promote your business
Large
Providers
- Full integration with rostering or care management systems
- Enterprise dashboards with advanced oversight and workforce reporting
- Dedicated customer success manager and support for staged rollout
- Fast-track invoice reconciliation with verified digital records
- Enhances governance, reduces risk, and supports board-level reporting