Verify Care Services in Real-Time

DidYouGo is Australia’s only purpose-built solution that tracks, verifies, and confirms service delivery across the Care Economy - instantly and accurately.

An illustration showing carers assisting an older man with gardening, and other tasks at his home. The lawn looks like a huge QR code, and there's a map pin hovering above the property.

Service Confirmation for the Care Economy

DidYouGo is Australia’s leading service confirmation platform.

Verify all of your services, in real-time, with:

  • Proven, Reliable QR Codes
  • No Mobile App Required
  • Geo-Located, Rapid Check-In
  • Complete Data Privacy
  • Aged Care Support at Home, CHSP and NDIS Ready
Support worker scanning a DidYouGo QR code near the fuse box at a client's home.
Infographic invoice with a DidYouGo 'Electronic Visit Verification' stamp on it

Invoices aren’t proof.

DidYouGo makes you 100% compliant with Service Confirmation rules. Maximise productivity and lift your quality of care.

  • More than 40% Reduction in Invoice Processing Time
  • Smarter Care Management – SMS Notifications for Loved Ones
  • Procurement Automation and 3-Way Matching Data Feeds
  • Streamlined for Low Impact on Workers
  • Zero Dependency on Supplier or Worker Management

Value to Your
Whole Organisation

More than $30 billion a year is paid to third-party ‘brokered’ providers as self-managed or sub-contracted arrangements, across Aged Care and Disability Services. DidYouGo is a Transformational Solution to capturing proof of Service Delivery for the Care Economy. Verify Brokered Services in Real-Time. Everyone Benefits from Automated Service Confirmation Data.

to Care Partners

Confident Care

#AssureCare
#EndComplaints

Manage QR codes with ease. Import client addresses, print and send. Access to real-time check-in data confirms your clients are receiving the services you’ve organised for them. Service Confirmation on Auto-Pilot.

Two woman sitting at a desk in front of a laptop smiling and talking

to Finance Teams

Automated Invoice Matching

#Cut Costs
#GetCompliant

Match Service Confirmation records and supplier invoices. Significantly speed-up your Accounts Payable process to maximise efficiency and minimise manual work. Modern, compliant 3-way matching for Care Economy businesses.

A finance person sitting at her desk running through a spreadsheet

to Your Clients & Families

QR Codes That Just Work

#EndComplaints
#AssureCare

No burden on your clients or their families. Opt-in to SMS notifications when workers visit to provide comfort and transparency.

A family member viewing a DidYouGo notification on her phone

to Brokered Workforce & Suppliers

Fast Check-In

#EndComplaints
#Getcompliant

Simple, secure sign-up process to get you working immediately. Scan the QR code, check-in and start work. It’s that simple.

Support worker scanning a DidYouGo QR code near the fuse box at a client's home.

to Risk & Quality Assurance

De-Risk Your Organisation

#Getcompliant
#AssureCare

Geo-located check-in data provides complete compliance with regulatory requirements when working with third-party suppliers, including self-managed and plan-managed services.

A business team meeting at a conference table.

Cut Costs

Cut Service Costs. Boost Trust.
DidYouGo’s real-time QR check-ins eliminate fraud, reduce paperwork, minimise errors, keep teams focused on care — not admin.

-42
%

Cost and Effort on Supplier Admin Tasks

+
100
%

Every type of service and purchase in-scope

+
99.9
%

24x7 Cloud Platform, Hosted in Australia

-2,172
  hours

Unproductive Hours Saved Every Year


* Average of benefits for providers with approximately 1,000 clients, with immediate ROI

Partners

Blue Bike Solutions

Blue Bike Solutions

Enterprise Implementation Partners

Empowering Community, Business, and Government with strategic digital, data, and transformation services, along with turn-key solutions that ensure compliance and efficiency. Blue Bike are a strategic partner who will assure the success and support of your DidYouGo experience.

"Blue Bike brings to DidYouGo customers the confidence of well-managed rollouts and a smooth transition to BAU support, to ensure the platform delivers the maximum benefit – our local customer success manager (CSM) and staged rollout approach provides peace of mind to our clients”

Ross Munns
Blue Bike Solutions Managing Director

InterSystems

InterSystems

Solutions Partners

37 global office locations, InterSystems software is in use in over 80 countries around the world, with over 1 billion Electronic Health Records. IRIS and TrakCare are fully integrated into DidYouGo for Hospital in the Home EVV requirements.

“We are delighted to help future-proof DidYouGo (Didgugo) by adopting IRIS for Health to overcome interoperability and systems integration hurdles to customer adoption, enhance their solutions and accelerate their growth.”

Darren Jones
InterSystems ANZ Country Manager

AzrachIT

AzrachIT

Digital Partner

Our focus is to create amazing software and establish successful software firms. DidYouGo and AzrachIT together build the technology that drives our cloud platform from sharing innovation, collaboration and inspiration.

“We are excited to partner with DidYouGo to enhance their platform's capabilities by integrating cutting-edge technologies that streamline operations and elevate user experience."

Suyesh Bajracharya
AZRACHIT ANZ Director

The Lookout Way

Digital Partner

Unify all of your business operations - Lookout integrates with over 600+ apps, so you can connect all your favourite tools together. Unleash scalability across your business to go from complex manual processes to streamlined and synchronised workflows.

“Three things matter most to our clients - ease of use for staff their staff, interoperability & integration and a being an easy company to work with. Our Open APIs provide fully-integrated Service Confirmation capabilities for Lookout and DidYouGo clients"

Tate Johnson
The Lookout Way Chief Technology Officer

Customer Story

How mecwacare Rapidly Deployed DidYouGo

A woman in her seventies, smiling, sitting on a sofa at home with her dog

Challenge

Support at Home compliance is critical for mecwacare to maintain focus on high-quality care. How could they rapidly solve their Service Confirmation gap?

Solution

Starting small gave mecwacare the confidence to integrate and scale-up their new Service Confirmation process.

Results

Immediate 40% uptake from suppliers engaged in the roll-out of the new process, with weekly increases in adoption.

Discover How DidYouGo Can Transform Your Care Services