Verify Care Services in Real-Time
DidYouGo is Australia’s only purpose-built solution that tracks, verifies, and confirms service delivery across the Care Economy - instantly and accurately.


Service Confirmation for the Care Economy
DidYouGo is Australia’s leading service confirmation platform.
Verify all of your services, in real-time, with:
- Proven, Reliable QR Codes
- No Mobile App Required
- Geo-Located, Rapid Check-In
- Complete Data Privacy
- Aged Care Support at Home, CHSP and NDIS Ready


Invoices aren’t proof.
DidYouGo makes you 100% compliant with Service Confirmation rules. Maximise productivity and lift your quality of care.
- More than 40% Reduction in Invoice Processing Time
- Smarter Care Management – SMS Notifications for Loved Ones
- Procurement Automation and 3-Way Matching Data Feeds
- Streamlined for Low Impact on Workers
- Zero Dependency on Supplier or Worker Management
DidYouGo Just Works. And Delivers Immediate Benefits.
"It's brilliantly simple!" - Senior Enterprise Architect at Monash Health.
Value to Your
Whole Organisation
More than $30 billion a year is paid to third-party ‘brokered’ providers as self-managed or sub-contracted arrangements, across Aged Care and Disability Services. DidYouGo is a Transformational Solution to capturing proof of Service Delivery for the Care Economy. Verify Brokered Services in Real-Time. Everyone Benefits from Automated Service Confirmation Data.
to Care Partners
Confident Care
Manage QR codes with ease. Import client addresses, print and send. Access to real-time check-in data confirms your clients are receiving the services you’ve organised for them. Service Confirmation on Auto-Pilot.

to Finance Teams
Automated Invoice Matching
Match Service Confirmation records and supplier invoices. Significantly speed-up your Accounts Payable process to maximise efficiency and minimise manual work. Modern, compliant 3-way matching for Care Economy businesses.

to Your Clients & Families
QR Codes That Just Work
No burden on your clients or their families. Opt-in to SMS notifications when workers visit to provide comfort and transparency.

to Brokered Workforce & Suppliers
Fast Check-In
Simple, secure sign-up process to get you working immediately. Scan the QR code, check-in and start work. It’s that simple.

to Risk & Quality Assurance
De-Risk Your Organisation
Geo-located check-in data provides complete compliance with regulatory requirements when working with third-party suppliers, including self-managed and plan-managed services.






Cut Costs
Cut Service Costs. Boost Trust.
DidYouGo’s real-time QR check-ins eliminate fraud, reduce paperwork, minimise errors, keep teams focused on care — not admin.
Cost and Effort on Supplier Admin Tasks
Every type of service and purchase in-scope
24x7 Cloud Platform, Hosted in Australia
Unproductive Hours Saved Every Year
* Average of benefits for providers with approximately 1,000 clients, with immediate ROI
Partners

Blue Bike Solutions
Enterprise Implementation Partners
Empowering Community, Business, and Government with strategic digital, data, and transformation services, along with turn-key solutions that ensure compliance and efficiency. Blue Bike are a strategic partner who will assure the success and support of your DidYouGo experience.
"Blue Bike brings to DidYouGo customers the confidence of well-managed rollouts and a smooth transition to BAU support, to ensure the platform delivers the maximum benefit – our local customer success manager (CSM) and staged rollout approach provides peace of mind to our clients”
Ross Munns
Blue Bike Solutions Managing Director

InterSystems
Solutions Partners
37 global office locations, InterSystems software is in use in over 80 countries around the world, with over 1 billion Electronic Health Records. IRIS and TrakCare are fully integrated into DidYouGo for Hospital in the Home EVV requirements.
“We are delighted to help future-proof DidYouGo (Didgugo) by adopting IRIS for Health to overcome interoperability and systems integration hurdles to customer adoption, enhance their solutions and accelerate their growth.”
Darren Jones
InterSystems ANZ Country Manager

AzrachIT
Digital Partner
Our focus is to create amazing software and establish successful software firms. DidYouGo and AzrachIT together build the technology that drives our cloud platform from sharing innovation, collaboration and inspiration.
“We are excited to partner with DidYouGo to enhance their platform's capabilities by integrating cutting-edge technologies that streamline operations and elevate user experience."
Suyesh Bajracharya
AZRACHIT ANZ Director

The Lookout Way
Digital Partner
Unify all of your business operations - Lookout integrates with over 600+ apps, so you can connect all your favourite tools together. Unleash scalability across your business to go from complex manual processes to streamlined and synchronised workflows.
“Three things matter most to our clients - ease of use for staff their staff, interoperability & integration and a being an easy company to work with. Our Open APIs provide fully-integrated Service Confirmation capabilities for Lookout and DidYouGo clients"
Tate Johnson
The Lookout Way Chief Technology Officer
How mecwacare Rapidly Deployed DidYouGo

Challenge
Support at Home compliance is critical for mecwacare to maintain focus on high-quality care. How could they rapidly solve their Service Confirmation gap?
Solution
Starting small gave mecwacare the confidence to integrate and scale-up their new Service Confirmation process.
Results
Immediate 40% uptake from suppliers engaged in the roll-out of the new process, with weekly increases in adoption.
